IPOD FORUM- IPOD QUESTIONS, ARTICLES and RESOURCES


  • My iPod shuffle has power, but isn't playing music
    If you experience one of the following symptoms, it is recommended that you restore your iPod shuffle. iPod shuffle shows a solid green light when turned on that does not turn off. iPod shuffle shows an alternating green and orange blinking light. (Normally this means you haven't used iTunes to sync music to iPod shuffle. If that's the case, then sync first. If you have synced music, then continue reading.)
  • iPod: Viewing a slideshow
    Some iPod models allow you to play a slideshow with music and transitions, either on its own display or on a television. Models that can display to a television currently include: Fifth Generation iPod (iPod with video) iPod with color display (also known as iPod photo) If you're not sure what iPod model you have, see "Identifying different iPod models." To access slideshow settings, select Photos > Slideshow Settings. Although iPod nano has a color display, it won't output a slideshow to a TV. Choosing the display
  • iPod: Frequently Asked Questions
    Is iPod compatible with my computer? How do I tell which iPod I have? What music (jukebox) software do I need on my computer to use iPod? How do I transfer music between my computer and iPod? I have a computer at home and one at work. Can I update my iPod music collection from more
  • Using your iPod as a storage drive
    Tip: To transfer music files to iPod, use iTunes. You can't see the songs iTunes copies to your iPod in the Finder or My Computer. If you copy music files to iPod using the Finder or an Explorer window, iPod won't be able to play them. Using iPod as a drive Connect iPod to your computer. Open iTunes if it doesn't automatically open.
  • Exporting a movie from iMovie HD to iPod
    Want to put your own movies on your iPod? You can with iMovie HD and an iPod with video compatibility (currently Fifth Generation iPod). You also need to have QuickTime 7.0.3 or later and iTunes 6 or later installed—they're both free downloads! If you're not sure what iPod model you have, click here. Find out which version of QuickTime you have here or download the latest version from here. Find out which version of iTunes you have
  • Syncing videos to your iPod
    If you have a Fifth Generation iPod, you can use iTunes to add or sync videos to your iPod just like you do with your music. If you've set iTunes to manually manage your music, you can add videos to your iPod in the same manner—just drag and drop videos or a playlist of videos onto your iPod icon in the iTunes Source list.If you've set iTunes to automatically sync music to your iPod (or you've set it to sync music in selected playlists only), you've already done half of what's needed to sync video to the Fifth
  • iPod: Recommended FireWire and USB Cards
    If your iPod has a Click Wheel and your computer has a USB 2.0 port, you can charge your iPod and sync your library at the same time using the included USB cable. If your iPod doesn't have a Click Wheel, then you'll need to use FireWire or the iPod Dock Connector to FireWire and USB 2.0 Cable (part M9126G/A). See "iPod (dock connector): How to Connect the iPod Dock Connector to FireWire and USB 2.0 Cable" for additional information. If you have an iPod nano or Fifth Generation iPod, you must use USB to sync data
  • Verifying iTunes video conversion and iPod video syncing using sample QuickTime files
    Verifying video conversion in iTunes iTunes 6.0.2 or later includes the capability to convert some movies into a format that can be played on an iPod that supports video playback (currently the Fifth Generation iPod). To verify that videos converted using this feature play correctly on iPod follow the steps below: Download this QuickTime sample movie: sample_iTunes.mov (right-click or Control-click the link and save it to your desktop). If using Explorer choose Save Target As from the shortcut menu. If using
  • Identifying different iPod models
    This document will help you determine the model of iPod you have as well as the latest version of iPod software available for your model. To ensure that your Mac or PC is compatible, check the system requirements for your particular iPod. You can always download the latest iPod software at http://www.apple.com/ipod/download/. You can tell which iPod model you have by checking: If it has a scroll wheel, a touch wheel, or a Click Wheel.
  • iPod missing in "My Computer" or in iTunes on Windows
    Note: This article is for Windows users. If you have a Mac, we have a separate article for you if your iPod doesn't appear in iTunes or on the Mac desktop. Can't see your iPod in iTunes or Windows Explorer? Remember these five basic suggestions when you run into a problem with your iPod. If one of the following doesn’t help, read on for solutions to specific problems. Tip: Check Device Manager first (right-click on My Computer, choose Manage, and then select Device Manager). If no devices appear in the Windows Device Manager,
  • My iPod shuffle has power, but isn't playing music
    If you experience one of the following symptoms, it is recommended that you restore your iPod shuffle. iPod shuffle shows a solid green light when turned on that does not turn off. iPod shuffle shows an alternating green and orange blinking light. (Normally this means you haven't used iTunes to sync music to iPod shuffle. If that's the case, then sync first. If you have synced music, then continue reading.)
  • iPod: Viewing a slideshow
    Some iPod models allow you to play a slideshow with music and transitions, either on its own display or on a television. Models that can display to a television currently include: Fifth Generation iPod (iPod with video) iPod with color display (also known as iPod photo) If you're not sure what iPod model you have, see "Identifying different iPod models." To access slideshow settings, select Photos > Slideshow Settings. Although iPod nano has a color display, it won't output a slideshow to a TV. Choosing the display
  • iPod: Frequently Asked Questions
    Is iPod compatible with my computer? How do I tell which iPod I have? What music (jukebox) software do I need on my computer to use iPod? How do I transfer music between my computer and iPod? I have a computer at home and one at work. Can I update my iPod music collection from more
  • Using your iPod as a storage drive
    Tip: To transfer music files to iPod, use iTunes. You can't see the songs iTunes copies to your iPod in the Finder or My Computer. If you copy music files to iPod using the Finder or an Explorer window, iPod won't be able to play them. Using iPod as a drive Connect iPod to your computer. Open iTunes if it doesn't automatically open.
  • Exporting a movie from iMovie HD to iPod
    Want to put your own movies on your iPod? You can with iMovie HD and an iPod with video compatibility (currently Fifth Generation iPod). You also need to have QuickTime 7.0.3 or later and iTunes 6 or later installed—they're both free downloads! If you're not sure what iPod model you have, click here. Find out which version of QuickTime you have here or download the latest version from here. Find out which version of iTunes you have
  • Syncing videos to your iPod
    If you have a Fifth Generation iPod, you can use iTunes to add or sync videos to your iPod just like you do with your music. If you've set iTunes to manually manage your music, you can add videos to your iPod in the same manner—just drag and drop videos or a playlist of videos onto your iPod icon in the iTunes Source list.If you've set iTunes to automatically sync music to your iPod (or you've set it to sync music in selected playlists only), you've already done half of what's needed to sync video to the Fifth
  • iPod: Recommended FireWire and USB Cards
    If your iPod has a Click Wheel and your computer has a USB 2.0 port, you can charge your iPod and sync your library at the same time using the included USB cable. If your iPod doesn't have a Click Wheel, then you'll need to use FireWire or the iPod Dock Connector to FireWire and USB 2.0 Cable (part M9126G/A). See "iPod (dock connector): How to Connect the iPod Dock Connector to FireWire and USB 2.0 Cable" for additional information. If you have an iPod nano or Fifth Generation iPod, you must use USB to sync data
  • Verifying iTunes video conversion and iPod video syncing using sample QuickTime files
    Verifying video conversion in iTunes iTunes 6.0.2 or later includes the capability to convert some movies into a format that can be played on an iPod that supports video playback (currently the Fifth Generation iPod). To verify that videos converted using this feature play correctly on iPod follow the steps below: Download this QuickTime sample movie: sample_iTunes.mov (right-click or Control-click the link and save it to your desktop). If using Explorer choose Save Target As from the shortcut menu. If using
  • Identifying different iPod models
    This document will help you determine the model of iPod you have as well as the latest version of iPod software available for your model. To ensure that your Mac or PC is compatible, check the system requirements for your particular iPod. You can always download the latest iPod software at http://www.apple.com/ipod/download/. You can tell which iPod model you have by checking: If it has a scroll wheel, a touch wheel, or a Click Wheel.
  • iPod missing in "My Computer" or in iTunes on Windows
    Note: This article is for Windows users. If you have a Mac, we have a separate article for you if your iPod doesn't appear in iTunes or on the Mac desktop. Can't see your iPod in iTunes or Windows Explorer? Remember these five basic suggestions when you run into a problem with your iPod. If one of the following doesn’t help, read on for solutions to specific problems. Tip: Check Device Manager first (right-click on My Computer, choose Manage, and then select Device Manager). If no devices appear in the Windows Device Manager,
  • My iPod shuffle has power, but isn't playing music
    If you experience one of the following symptoms, it is recommended that you restore your iPod shuffle. iPod shuffle shows a solid green light when turned on that does not turn off. iPod shuffle shows an alternating green and orange blinking light. (Normally this means you haven't used iTunes to sync music to iPod shuffle. If that's the case, then sync first. If you have synced music, then continue reading.)
  • iPod: Viewing a slideshow
    Some iPod models allow you to play a slideshow with music and transitions, either on its own display or on a television. Models that can display to a television currently include: Fifth Generation iPod (iPod with video) iPod with color display (also known as iPod photo) If you're not sure what iPod model you have, see "Identifying different iPod models." To access slideshow settings, select Photos > Slideshow Settings. Although iPod nano has a color display, it won't output a slideshow to a TV. Choosing the display
  • iPod: Frequently Asked Questions
    Is iPod compatible with my computer? How do I tell which iPod I have? What music (jukebox) software do I need on my computer to use iPod? How do I transfer music between my computer and iPod? I have a computer at home and one at work. Can I update my iPod music collection from more
  • Using your iPod as a storage drive
    Tip: To transfer music files to iPod, use iTunes. You can't see the songs iTunes copies to your iPod in the Finder or My Computer. If you copy music files to iPod using the Finder or an Explorer window, iPod won't be able to play them. Using iPod as a drive Connect iPod to your computer. Open iTunes if it doesn't automatically open.
  • Exporting a movie from iMovie HD to iPod
    Want to put your own movies on your iPod? You can with iMovie HD and an iPod with video compatibility (currently Fifth Generation iPod). You also need to have QuickTime 7.0.3 or later and iTunes 6 or later installed—they're both free downloads! If you're not sure what iPod model you have, click here. Find out which version of QuickTime you have here or download the latest version from here. Find out which version of iTunes you have
  • Syncing videos to your iPod
    If you have a Fifth Generation iPod, you can use iTunes to add or sync videos to your iPod just like you do with your music. If you've set iTunes to manually manage your music, you can add videos to your iPod in the same manner—just drag and drop videos or a playlist of videos onto your iPod icon in the iTunes Source list.If you've set iTunes to automatically sync music to your iPod (or you've set it to sync music in selected playlists only), you've already done half of what's needed to sync video to the Fifth
  • iPod: Recommended FireWire and USB Cards
    If your iPod has a Click Wheel and your computer has a USB 2.0 port, you can charge your iPod and sync your library at the same time using the included USB cable. If your iPod doesn't have a Click Wheel, then you'll need to use FireWire or the iPod Dock Connector to FireWire and USB 2.0 Cable (part M9126G/A). See "iPod (dock connector): How to Connect the iPod Dock Connector to FireWire and USB 2.0 Cable" for additional information. If you have an iPod nano or Fifth Generation iPod, you must use USB to sync data
  • Verifying iTunes video conversion and iPod video syncing using sample QuickTime files
    Verifying video conversion in iTunes iTunes 6.0.2 or later includes the capability to convert some movies into a format that can be played on an iPod that supports video playback (currently the Fifth Generation iPod). To verify that videos converted using this feature play correctly on iPod follow the steps below: Download this QuickTime sample movie: sample_iTunes.mov (right-click or Control-click the link and save it to your desktop). If using Explorer choose Save Target As from the shortcut menu. If using
  • Identifying different iPod models
    This document will help you determine the model of iPod you have as well as the latest version of iPod software available for your model. To ensure that your Mac or PC is compatible, check the system requirements for your particular iPod. You can always download the latest iPod software at http://www.apple.com/ipod/download/. You can tell which iPod model you have by checking: If it has a scroll wheel, a touch wheel, or a Click Wheel.
  • iPod missing in "My Computer" or in iTunes on Windows
    Note: This article is for Windows users. If you have a Mac, we have a separate article for you if your iPod doesn't appear in iTunes or on the Mac desktop. Can't see your iPod in iTunes or Windows Explorer? Remember these five basic suggestions when you run into a problem with your iPod. If one of the following doesn’t help, read on for solutions to specific problems. Tip: Check Device Manager first (right-click on My Computer, choose Manage, and then select Device Manager). If no devices appear in the Windows Device Manager,